Helpdesk

Academic Appeal FAQs 13

• What is an Academic Appeal?
• Potential Academic Appeal outcomes
• When can I submit an Academic Appeal?
• What evidence do I need when submitting an Academic Appeal?
• What happens after I have submitted an Academic Appeal?

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Student Conduct & Complaints FAQ 10

• What academic performance concerns can be raised against me?
• What happens if I get an Academic Concern letter?
• What happens if I get an Academic Offence letter?
• Fitness to Practise / Cause for Concerns
• What happens if I get a Stage 1 Fitness to Practise concern raised against me?

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Accommodation FAQs 9

• What are my rights as a tenant?
• What is the deposit scheme?
• Who's responsible for maintenance and upkeep of my accommodation?
• Help! I can't afford my rent
• What are 'Houses with Multiple Occupants' (HMOs)?

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Getting Your Money Back 9

• Train Travel: Delay Repay
• Buying Items Online
• Changed Your Mind About A Purchase?
• Faulty Goods
• Energy Bills

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Financial Support 6

• NHS Learning Support Fund
• Scholarships and Bursaries
• Access to Learning Fund
• Financial Help for International Students in the UK
• Top Tips with UOB Debt

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Your Rights During the Strikes 2

• Your Rights During the Strikes
• UCU Marking and Assessment Boycott FAQ

Support Available from UoB 14

• What you should know about Personal Academic Tutors
• How will my Degree be calculated/graded?
• Assessment Feedback: What am I entitled to?
• University of Bedfordshire Laptop Loan Scheme
• University of Bedfordshire Bursary and Scholarship 2022/23

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Student Safety 3

• Reporting Safety Issues in Vicarage Street Car Park (Luton)
• A guide for keeping yourself and your friends SAFE when consuming alcohol (or other substances)
• Phishing Protection Advice

Student Representatives 9

• How to Become an SU Course Rep
• How to Give Feedback (as an SU Course Rep)
• How to Collect Feedback (as an SU Course Rep)
• How to Find Your SU Course Rep
• What is a Course Rep?

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Library Information 11

• Making Use of the Library
• Library Access card at London Bridge
• Changes to Luton Library and Study Spaces Available
• Bedford Campus Library Study Spaces
• LSC Birmingham Library Study Spaces

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About the Students' Union 1

• UK Students' Unions

Parking 1

• Milton Keynes Campus Parking

Societies 4

• How To Join A Society
• How to Start a New Society
• Updates About Societies & Events
• Not Heard Anything From Your Society?

Campus Life 3

• Can I bring my children to Campus?
• How to Register with the GP as an International Student
• Part-Time Jobs

Support Services Contacts 6

• Support Services Contact Info
• Mental Health Support
• Luton Food Banks
• Bedford Food Banks
• Food Banks

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