Collecting feedback can be a daunting task but we are here to support you in your role.
In your Welcome Pack you would have received the QR for the Rep Handbook. In there you can find information on ways to collect feedback.
Here are a few things that we would recommend when collecting feedback:
- Make yourself known to your Course. You can do this by standing up at the end of a lecture, by creating a WhatsApp group for people to put their experiences in the chat, or you can create an online survey (if you have the time!). There are many ways to collect feedback, just make sure that your course peers know you exist!
- Collect feedback in an organised manner. if you prefer writing, make sure you have a dedicated space in your notebook just for feedback. If you prefer typing, keep a separate document with everything on. It would be a good idea for you to keep track of the feedback that you are getting, i.e., dates, modules, specific quotes etc. However, you don't always need to record the name of the student giving the feedback as some students prefer to be anonymous. Always ask permission to share their name, if they refuse then you must remove their name from your record and submit the feedback anonymously.
- Organise your feedback into themes. Have you noticed similarities recently? Why not group them together - it will make it easier to give feedback in the long-run.
If you find yourself getting overwhelmed and realise that perhaps during exams you are unable to collect feedback, don't forget that there are other ways for students to give their thoughts and opinions. You can signpost them to the website, where they can submit their thoughts online.
Here is a link to the online feedback form: https://www.beds.ac.uk/studentvoice
If you do feel overwhelmed by being an SU Rep, or if you just want to get in touch, email us at firstname.lastname@example.org and we will see how we can help you!