If for some reason you are struggling to pay your energy bills:
- It is best to contact the supplier and discuss a way of paying them.
- The supplier is obliged to help you come up with a payment plan.
- You should make sure you find a method that works for you and for them.
Your supplier must take into account:
- How much you can afford to pay - give them details about your income and outgoings, debts and personal circumstances.
- How much energy you’ll use in future - they’ll estimate this based on your past usage but give them regular meter readings to make this more accurate.
For further information see Citizen Advice Info or Ofgem Info.
Did you know That UoB money advice team can help you with the below topics and provide workshops to help you manage your money?
Visit the Student Money website for information on Events held.
Topics covered
- Money management
- Budgeting and monitoring
- Money saving tips
- Spending wisely
- Income and expenses
- Budget comparison
- Planning a budge
If you would like to discuss any of these topics further and receive free confidential and impartial advice, you can request an appointment with a Beds SU Advisor by clicking our ‘Get help’ tab on our website
Remember when contacting Beds SU please include your full name and student number in your messages as this helps us to you respond quicker!