Contacts within the University:
Accommodation | |
CLV (24 hour reception) | 07808770659 |
Homes for Students | 01423 855960 |
Chaplaincy [email protected] | |
Student Support | |
Support for when you return after Christmas | |
Emergency out of hours- mental health and wellbeing
Crisis cafés- if you live outside of the areas listed below, Google “Crisis Café in (name of town/city)” for your nearest café. | |
Crisis Café Luton The café provides support and a safe place for anyone experiencing a mental health crisis | The café is at Mind BLMK, 46-56 Dumfries Street, Luton, LU1 5BP and is open from 5-11pm every day of the week, 365 days of the year. This is a walk in service. 01525 722 225 |
Crisis Café Bedford The café provides support and a safe place for anyone experiencing a mental health crisis | The café is at Florence Ball House on Bedford Health Village, Kimbolton Road and is open from 5-11pm every day of the week, 365 days of the year. This is a walk in service. 01525 722 225 |
Crisis Café Birmingham The café provides support and a safe place for anyone experiencing a mental health crisis | 0121 262 3555 |
Crisis Café Milton Keynes The café provides support and a safe place for anyone experiencing a mental health crisis. It offers free help and advice for anyone 18 or older | 226 Queensway The Crisis Café operates 365 days of the year, seven days a week, between 5.00pm – 11.00pm. |
Crisis Café Hackney As well as offering a welcome cuppa, the Crisis Cafe is a safe, supportive and therapeutic place for anyone struggling and not coping with life. It means people do not have to be alone, struggling with upsetting thoughts or worry | The Raybould Centre |
Crisis Café Islington The café provides support and a safe place for anyone experiencing a mental health crisis. It offers free help and advice for anyone 18 or older. | 48 Despard Road Monday to Friday 6.15pm – 9.30pm and weekends 2:30pm – 5:30pm. |
Other external sources of support | |
NHS 111 If you are concerned about your own or someone else's physical or mental wellbeing, please contact NHS 111. They will listen and signpost you to the most appropriate place for support. | Call 111 |
Shout Shout is the UK's first and only free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. | Text “shout” to 85258 |
Samaritans | Call 116 123 Email: [email protected] |
National Suicide Prevention Helpline UK Offers a 24/7 supportive listening service to anyone throughout the UK with thoughts of suicide or thoughts of self-harm. | Call 0800 689 5652 – open 24/7 |
Support for Physical and Mental Health
Walk in centres (To find one near you https://www.nhs.uk/Service-Search/other-services/Walk-in%20centre/LocationSearch/663 ) | |
Walk in centre Luton | 14-16 Chapel Street Luton LU1 2SE Opening hours Monday to Friday: 8am – 8pm |
Walk in centre Bedford | 93 Queen’s Drive Bedford MK41 9JE Opening hours: 8.00am – 2.00pm (Mon to Fri) Sat, Sun and Bank Holidays 8 am – 5pm 01234 319992 |
Walk in centre Milton Keynes | Standing Way Eaglestone Milton Keynes MK6 5LD Opening hours: 24 hours (365 days service/open all year around) 01908 303030 |
If you need help right now | |
NHS 111 If you need medical help right now, NHS 111 will be able to direct you to the right place. | Call 111 |
A&E If it is an emergency, please ensure you get the right support from A&E | Go to your local A&E or call 999 |
Other support services
Cost of Living Support:
- Find your local Trussell Trust food bank, their contact details and opening times by clicking here
- If you're struggling to afford the essentials or need advice and support you can call one of Trussell Trust free helplines
- Visit the cost of living support for information for students impacted by cost of living.
Warm Places to Study:
- University has extended Library opening hours so you have a warm place to study, charge your electronic devices and have access to free Wi-Fi.
- Bedford Library, 8.30am – midnight every day
- Luton Library, open 24/7. Please be advised that library staff hours will be different during the Easter break, however security will be onsite.
- Visit Library Opening Times for full information.
Homelessness or Housing Issues:
- Visit the university Homelessness Support Page for information including external agency support including local council who can provide housing advice and support for individuals living within specific areas.
- Please be advised if you require emergency accommodation, visit your local council or if you feel there immediate risk to your safety and life, contact 999 or visit your local police station.
Domestic Abuse Support:
- If you are experiencing domestic abuse and would like support including how to find local and national services who can support visit this link
- If you or anyone else is in immediate danger call 999 or present to any Emergency Services Building (Police Station, Hospital, Fire Station or Doctor's Surgery).
- If it is not safe for you to speak, you can use Silent Solution available on most mobile phones.
- Additionally "Safe Spaces" can be found a Boots, Superdrug and Morrisons for those seeking support from Domestic Abuse.
Find Food Map:
You can find on how to get support with groceries, a hot meal, or warm spaces in Luton by looking at the Find Food Map