If you need housing advice or support, several organisations can offer guidance on various housing issues. Here are some useful services:

Citizens Advice

Citizens Advice provides free, confidential, and independent advice on housing issues, including renting from private landlords, deposits, council tax, repairs, housing conditions, and homelessness support. 

  • You can also find advice on dealing with landlord problems and making complaints. For more information, visit the general Citizens Advice website.


To access local Citizens Advice services, click the links for your area:


Shelter Housing


Shelter is a charity that provides expert advice and support on housing and homelessness issues.

  • If you’re homeless, worried about losing your home, or need urgent housing advice, Shelter offers an emergency helpline: 0808 800 4444 (open Monday to Friday, 8am-6pm). 


  • It’s helpful to have relevant documents like tenancy agreements ready when you call. 


  • They also offer online resources and a web chat on their website.


Gov.uk Housing Advice


The Gov.uk website provides information on housing rights and responsibilities, including landlord and tenant laws.


For more details, visit the Gov.uk housing advice page. 


Local Council Support


Your local council can offer advice on a variety of housing matters, including council tax, landlord responsibilities, renting regulations, and housing benefits. 


Here are links to local councils in the area:



To find your local council, use this Gov.uk tool.


These services can provide valuable support and advice on your housing concerns, helping you navigate challenges with renting, landlords, and housing conditions.